Shipping Policy

Last updated: September 5, 2026

At WigglyPaws, we are committed to processing and delivering your order as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Please note that orders are not processed or shipped on weekends or holidays. Processing times may be slightly longer during periods of high order volume, promotions, or unforeseen circumstances.

Shipping Times

Once your order has been processed and shipped, the estimated delivery time is:

Up to 9 business days worldwide.

Please keep in mind that delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather conditions, or other circumstances outside of our control.

Estimated Total Delivery Time

Your order may take approximately 1–12 business days from the date your order is placed:

• Order processing: 1–3 business days

• Shipping: Up to 9 business days

• Estimated total: 1–12 business days

The shipping period begins after your order has been processed and handed over to the shipping carrier.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for the tracking information to become active after your order has been shipped.

International Shipping

WigglyPaws ships worldwide. International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

Any customs duties, import taxes, or additional fees charged by the destination country are the responsibility of the customer unless otherwise stated at checkout.

WigglyPaws is not responsible for delays caused by customs clearance or other procedures required by the destination country.

Shipping Delays

While we work to meet the estimated delivery times above, delays may occasionally occur due to circumstances outside our reasonable control, including carrier delays, customs delays, severe weather, holidays, high order volumes, or other unforeseen events.

If we become aware that your order cannot be shipped within the timeframe stated in this policy, we will notify you and provide the available options regarding the delayed order, including cancellation and a refund where applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned because of an incorrect or incomplete shipping address provided by the customer, additional shipping costs may apply to resend the order.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible at the customer service email provided on our website.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Contact Us

If you have any questions about your order or our shipping policy, please contact WigglyPaws through the contact information provided on our website.

WigglyPaws
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